|
|
| Home > Frequently
Asked Questions |
| Q: Can Secure
Data Technology guarantee my data will be recovered? |
A: Unfortunately,
No. If the drive has a head crash the likely hood of recovering
data is slim. Damage to a device can vary greatly from incident
to incident. Extensive damage whether physical or logical can prevent
recovering data.
|
| Q: Can
I just swap the board from another drive or move platters to another
drive? |
A: Not
recommended! Unless you are a valid data recovery company opening
the sealed HDA will void your warranty. Using the wrong tools or
not having the proper tools will cause additional damage. Using
the wrong board could start a fire, not to mention cause additional
damage preventing recovery.
|
| Q: Would
purchasing software we can find on the internet for data recovery
work? |
A: None will fix
or recover data from devices with physical or electrical damage.
There is a lot
of software available. Some is absolutely worthless. Others work
well in certain areas. Good software used improperly
can make things worse. You
will find that no two pieces of software generate the same results.
But, it
is possible
you could get lucky with your first purchase.
|
| Q: My
computer makes a really weird noise when it starts up. (It never
does start!). What should I do? |
A: If
you are not comfortable opening the computer have it serviced immediately.
If you feel comfortable opening the computer, attempt to locate
the source of the noise. If the noise is emanating from the hard
drive, power down and remove the drive. Replace the drive. If you
need the data, give us a call.
|
| Q: I've
already opened the drive, replaced the heads with those from a similar
model and it still doesn't work. Is there any hope? |
A: If
you are very qualified with the right tools, material
and equipment. And, you made no mistakes during the process, there
is a chance. It'll cost more than it would if you hadn't.
If you're not ...Very little! Sorry! But,
don't hesitate to give us a call if you need a professional's opinion.
|
|
|
|
